Retail & D2C
Convert WhatsApp campaign replies, COD confirmations, delivery questions, and product inquiries into owned order conversations your support and sales teams can close faster.
Capabilities
Run the full WhatsApp follow-up loop
Launch template campaigns
Send WhatsApp template campaigns to tagged audiences with mapped variables from one workspace.
Route replies to the shared inbox
Route campaign replies into a shared inbox with customer context, history, and owner visibility.
Build lists from customer signals
Create customer segments from tags, fields, buyer signals, demo requests, and payment status.
Assign leads before they stall
Assign WhatsApp leads to teammates, keep ownership clear, and prevent duplicate replies.
Automate real follow-up steps
Automate follow-up messages, waits, questions, events, and qualified handoffs after each reply.
Track replies, owners, and follow-ups
Track WhatsApp campaign replies, owners, delivery status, failures, and pending follow-ups.
Why Prosematic?
One customer, one WhatsApp thread, one complete history.
Serum price?
Shopify cart
Abandoned
Instagram DM
Shade help
Team phone
Call after 6
Support inbox
Order #1842
Sheet
COD follow-up
CRM
Repeat buyer
Skin quiz
Dry skin
Invoice copy
Reminder
Restock today
Ananya Rao
Skincare order thread
Serum price?Shade helpOrder #1842
Next action
Share serum bundle
Industries
Built for reply-heavy teams.
Use Prosematic wherever WhatsApp conversations need ownership, context, and follow-up.
Education
Manage admission inquiries, course questions, fee reminders, and parent communication from one shared WhatsApp inbox so every student follow-up has an owner.
Healthcare
Keep appointment replies, reschedule requests, report follow-ups, and care reminders visible across front-desk and care teams without losing patient context.
Real estate
Route WhatsApp real estate leads, pricing questions, brochure requests, and site-visit replies to the right sales owner before buyer interest goes cold.
Financial services
Track policy renewals, loan inquiries, application updates, and document collection follow-ups with clear ownership and complete customer conversation history.
Travel
Coordinate travel booking questions, itinerary changes, voucher updates, payment reminders, and guest requests across sales, operations, and support teams.
Operating flow
From first setup to active conversation, the path stays clear.
The point is not to compress everything into one page. The point is to make every next step feel obvious.
Step 1
Connect the business account and bring templates close to the team.
Step 2
Shape the audience with contact tags that stay structured.
Step 3
Launch the campaign from a workspace that already knows the setup.
Step 4
Continue the customer conversation in the shared inbox.
Blog
Read the latest from Prosematic.
Simple notes on campaigns, inbox workflows, and managing customer replies with your team.
Why D2C Sales Stop Scaling Even When Marketing Metrics Look Healthy
90% d2c startups are struggling with growth while maintaining their expenses in the same vertical. Performance marketing CAC gets increased. In this, we will see what is missing from the strategies.
Conversion Rate OptimizationPerformance MarketingRepeat Purchase Rate
How to Keep Every Customer Interaction in One Place
Learn why customer conversations become fragmented as businesses grow and how Customer Conversation Management helps teams centralize interactions, maintain context, and improve customer experiences.
Customer Conversation ManagementShared InboxWhatsApp Business
What Are Prosematic Workflows & How Do They Work?
Most businesses don't lose leads because of poor marketing; they lose them because of delayed responses, missed follow-ups, and manual lead management. Dis
Business AutomationMeta WhatsAppWhatsApp API
Keep every WhatsApp reply moving.
One workspace for replies, owners, and follow-ups.